Quality Management – Top Marks Awarded
3 February 2021
We’re delighted to announce that we have achieved ISO 9001 certification again, this year with zero recommendations for improvement and a perfect conformance record – a rarely heard occurrence!
ISO 9001 certification is a universally recognised quality management system. It’s important to us at Cousins & Cousins as we strive for continuous improvement in our systems and service. The accreditation audits and certifies that this is happening so we’re proud to display the badge of certification on our website.
Well done to our team, Alisdair, Will and Billy, for overseeing the audit this year.